General Rental Terms & Conditions
1. Rider Eligibility and Documentation
Driver’s age: Minimum 21 years old (driving license for at least 1 year). Driver’s age: Minimum 23 years old for UTV & Motorcycles >600cc (driving license for at least 1 year) A deviation from the minimum age is possible depending on the vehicle. Certain regulations apply related to minimum age and possession of driver’s license which can be found during the booking process depending on the booked vehicle.
2. Vehicle Usage and Safety Regulations
2.1. Riders must wear safety helmets at all times as mandated by Greek law. The vehicle must not be operated under the influence of alcohol, drugs, or any medication that may impair driving ability.
3. Insurance and Financial Liability
3.1. Standard Third-Party Liability insurance is included in the rental price. 3.2. Collision Damage Waiver (CDW) is available at an additional cost to reduce the renter's excess liability. 3.3. The renter is responsible for any traffic fines, parking violations, or tolls incurred during the rental period. 3.4. Theft protection does not cover loss of personal belongings left on the vehicle.
Privacy and Data Protection Policy
4. Personal Data Collection and Usage
4.1. We collect only the data necessary to fulfill the rental agreement, including identity verification and contact information. 4.2. All personal data is processed in accordance with General Data Protection Regulation (GDPR) standards. 4.3. We do not provide your details to third-party marketers. Data may only be shared with law enforcement or insurance providers if required by legal proceedings or accidents.
5. Secure Transactions and Payments
5.1. All online bookings are secured through industry-standard encryption. 5.2. Credit card details are processed by our PCI-compliant payment partners and are not stored on our internal servers. 5.3. Refunds are processed according to our cancellation policy: 100% refund for cancellations made 48 hours prior to rental; 50% for 24-48 hours; no refund within 24 hours.
6. Driving License Requirements
The renter and all approved drivers must be in possession of a full, valid driving license for at least one year and present it together with an identity card or passport. Furthermore, the following conditions apply depending on the issuing country of the driving license.
National driving licenses accepted from: EU Nations and Norway, Iceland, United Kingdom of Great Britain and N. Ireland, Switzerland and Liechtenstein, USA, Australia, Canada.
National driving licenses with Latin characters accepted from:
Albania, Armenia, Azerbaijan, Bahamas, Bahrain, Belarus, Bosnia & Herzegovina, Brazil, Central African Republic, Chile, Congo, Costa Rica, Cuba, Ecuador, North Macedonia, Georgia, Ghana, Guyana, Indonesia, Iran, Iraq, Israel, Ivory Coast, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Liberia, Mexico, Moldova, Monaco, Mongolia, Montenegro, Morocco, Nigeria, Northern Ireland, Norway, Pakistan, Peru, Philippines, Qatar, Russia, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, South Africa, South Korea, Tajikistan, Thailand, Tunisia, Turkey, Turkmenistan, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam & Zimbabwe.
All Other Countries and licenses printed with non-Roman Alphabet (Arabic, Japanese, and Cyrillic): National Driving license must be accompanied by a valid International Driving Permit.
Provisional licenses are not accepted
7. Payment Methods
All credit cards by internationally recognized credit card companies: American Express, Eurocard/Mastercard, Diners Club, Visa and debit cards (Visa Electron, Mastercard, Maestro) are accepted.
Travelers Check or any third-party credit cards or prepaid cards are not accepted.
All payments can be completed in cash in € (euro) currency.
The payment must be completed by the driver or additional driver and the credit / debit card must be issued in the name of one of the above. This must be presented at the time of vehicle pick-up and has to be valid at this time.
8. Insurance
Our vehicles are insured with Third Party Insurance. Third Party Insurance protection coverage includes a maximum cover of 1.300.000,00 € for material damages and 1.300.000,00 € for personal injuries to third parties except the driver of the rented vehicle.
Excluded from the protection is the use of the vehicle for the transport of dangerous goods.
All protection as part of the rental contract will become void in particular, if an unauthorized driver has used the vehicle or if the driver of the vehicle does not possess the required driver’s license at the time of the event giving rise to claim.
What’s not covered: Theft or attempted theft of the vehicle Theft of personal belongings from the vehicle Natural disasters or vandalism Death or injury to the driver of the rented vehicle Damage to any part of the rented vehicle Damage cost caused intentionally or by negligence
Damage cost as a result of a breach of the company’s rental terms and conditions or general policy.